Rebuilder Medical Inc has really shown its lack of integrity and honesty by launching a website and advertising via paid methods against an ex-distributor who has seized to sell their product because according to some customers the Rebuilder Medical devices DO NOT WORK.

When this review site was established in order to let the public know what others are saying about Rebuilder Medical Inc the company turned nasty and put up a website against the innocent ex-distributor.

The specific lies have been copied from the site and are as follows:

• ...has been taking orders and payment for products and not delivering them to her customers...

• ...she has not paid for products received from the US manufacturer ReBuilder Medical, Inc...

• ...ReBuilder Medical, Inc. has filed a civil lawsuit for $2.2 million dollars against Mrs. Hussain...

• ...has a history of drug addiction and shoplifting...

• currently under investigation by the Attorney General’s office for fraud...

The sole purpose for this site is to spread lies about the ex-distributor, who is not guilty of any of the above accusations and who has been falsely, unjustly and maliciously accused on five counts by ReBuilder Medical Inc without evidence or cause.

Rebuilder Medical Review

What’s more Brian Sheldon the President of has been emailing the ex-distributor practically begging for them to start selling the ReBuilder Medical device again as due to this new awareness sales have declined rapidly.

Brian Sheldon ReBuilder President

Here is the original information which caused Rebuilder Medical Inc to behave so maliciously.


The content from the review site is as follows:

Quack Of The Day

Just wondering if you have heard of "The ReBuilder"?

It's a device that the manufacturer claims can treat neuropathy, and a range of other ailments.

My dad is looking at buying one to treat his neuropathy, but after looking at the site I'm convinced the whole thing is a fraud, and that the devices cannot do what the manufacturer claims.

They are not sold here in Australia, and are only available directly from the US manufacturer, and cost around $AU1000 for the "non-basic" one (including shipping). They have a 30-day satisfaction guarantee, but I'm doubtful they actually honour it for non-US orders. Dad is seriously considering buying one, and I've been unable to convince him otherwise.

The problem is, we're pensioners and can ill afford to spend $1000 on something that's useless.

Is it a scam, or does it actually work? Any ideas?


These people do not deserve your father's money.

Isn't it great when the makers of some medical device put "FDA Approved" right up there in the title of their Web site? It gives you the same confidence you'd get if Heinz printed "FDA Approved" in big letters on every bottle of ketchup.

As soon as I saw the "FDA Approved" bit, I knew that the FDA "Approval" they'd have would be a 510(k) certificate. And, yea, my prophetic abilities also told me that the "approval" process would have stopped there, for the device would have been exempted from actual Pre-Market Approval (PMA) testing on the grounds that it was "Substantially Equivalent" to a previous device.

In other words, it doesn't do anything that a previous approved device (usually a lot of previous approved devices) doesn't do.

And, for I am nothing if not a thorough foreteller of the future, I went on to predict that the devices this thing is Substantially Equivalent to are old enough that they've been grandfathered into the US FDA approvals system, and have in fact never been tested for efficacy by the FDA.

I was cheating a bit in my foretelling of the future, because I went through this same sequence a while ago over the wrist-zapper thing mentioned in this column.

Verily, though, the Rebuilder fulfils all of my prophecies. The makers' FDA page refers to registration numbers K844085 and K882980, though only the second one actually seems to exist at the moment, for reasons we'll get to in a second.

Bingo, there it is. "Substantially Equivalent" to other TENS-type devices, which have been on sale in the USA since a couple of years before the FDA required PMA testing.

It should be noted that one of the situations in which the FDA requires a proper Pre-Market Approval (PMA) test even if a device is otherwise Substantially Equivalent is if the device is intended for a different purpose to the previous devices. That rather takes the shine off the Rebuilder people's claim to have discovered a breakthrough cure for neuropathy... using a machine which, according to their own proudly trumpeted application to the FDA, must be in no important way different in construction or use to others that've been on sale for well over thirty years.

So, to recap: Despite the proud trumpeting of "FDA Approval", the FDA explicitly does not certify that The ReBuilder works. Or, indeed, that any other devices like it work.

(I was surprised that it took the guy responsible for the Rebuilder until this page before he started yammering on about patents, too. Cranks love patenting useless things. That doesn't make 'em useful.)

TENS itself is not blatant quackery. There's significant evidence that it treats some kinds of chronic pain quite well for some people. The going rate for a TENS unit seems to be less than $US100, which is not surprising, because they're electrically very simple. It would be easy to connect one to a Rebuilder-style footbath, if you wanted.

(The Rebuilder's alleged "unique waveform" (the subject of its pending patent!) is no doubt incredibly complex and totally not reproducible with five bucks worth of Radio Shack components. Don't believe the haters!)

And now, the fun.

The guy responsible for The Rebuilder is one David B. Phillips, Ph.D (Doctorate in what? From where? Who knows?). His own highly amusing home page is here (don't miss his favourite books!).

I'm going to throw caution to the wind and postulate that Dave's Ph.D isn't in a medical field. Someone who does have a medical doctorate comments, at length, on The Rebuilder here.

In brief: For someone who claims to have cured neuropathy, David B. Phillips, Ph.D appears to be extraordinarily clueless about what the condition actually is. Right down to the basic anatomy of the nerves he claims his device affects.

And, as he says, here is the only actual opinion you can find on the FDA site about The Rebuilder.

It's just a report from a user; I could file my own report in which I claimed that The Rebuilder turned my house into a toadstool. But the point remains: The FDA "approval" that's supposed to be such a big selling point for The ReBuilder is based only on use of the device for pain relief, and even that has never actually been tested by the FDA.

Regarding the guarantee - it's hard to tell which sellers of quack devices honour their (almost universal) money-back guarantees and which ones don't. Some of these people are doubtless complete weasels who ignore warranty claims entirely or impose outrageous fees or conditions, but I think quite a lot of them probably do honour their guarantee, on the rare occasions when someone actually does return their useless device.

(They may then go on to sell the returned devices as new, though...)

It's very easy for people to believe in a device or nostrum that is alleged to treat an inherently variable condition, like neuropathy, which doesn't have readily quantifiable symptoms or distinct endpoints. This includes all chronic pain. Even when such devices do nothing at all, many people will be able to convince themselves that they work.

Add the further filter of a high purchase price, to rule out the people who aren't already filled with that many dollars worth of hope, and a quack's onto an almost sure thing.

After I sent this reply, Lester got back to me. He observed that the ReBuilder site contradicts itself: "It claims the device works by unblocking the nerve signal path, then they say it can be used for pain relief, which presumably means blocking pain signals. They say it has FDA APPROVAL, then they say that's not possible, but it's FDA REGISTERED. Similarly, that it's not a TENS, but then it is one... It's a shame the device doesn't work, they could attach it to their heads to unblock their brains! Then maybe they would at least make SOME sense."

Regarding the blocking/unblocking thing, defective nerves can send signals constantly, so this bit has a grain of truth in it.

All of the best quackery has a grain of truth in it, though, quite possibly because that works so well against scientific debunkers.

When someone says "Mars is red because it's made out of trillions of space foxes, who constantly talk with each other in fluent Cantonese about their plans to destroy humanity by increasing sunspot activity", your typical scientist will naturally latch onto the facts and respond by saying "Well, it's true that Mars is red, though it's more correctly only red-ISH, as you can see in naturally-toned pictures of the surface which are often generated by means of a very interesting process which I'll get to in a moment, and sunspot activity definitely can affect Earth's atmosphere and a number of satellites, though I believe it's a considerable overstatement to say that any peak in the sunspot cycle could directly affect human life..."

By the time the scientist's finished his sentence, the original nutball's sold eight more books.

A while later, Lester got back to me again. His dad bought a ReBuilder. It did nothing noticeable. He returned it, and did indeed get his money back (minus shipping fees).

Before they returned the ReBuilder, Les fed its super-special output waveform into his PC's sound card to have a look at it. He observed that it did indeed look very similar to the "cat motoneuron impulse" shown on the ReBuilder site here. That page probably offers quite a lot of entertainment for actual neurologists.